Privacy Policy

VIP Lane collects information needed to respond to quote requests, coordinate transportation, communicate with clients, and support reservations. This can include contact details, trip details, flight information, passenger and luggage counts, vehicle preferences, and notes provided by the client.

How information is used

Information submitted through the website may be used to prepare a quote, review dispatch feasibility, create or update a reservation in Limo Anywhere after approval, send payment or confirmation details, and respond to client questions.

Service providers

VIP Lane may use hosting, automation, email, analytics, payment, AI, and reservation technology providers to operate the service. Access should be limited to what is needed for the transportation workflow.

Human review

Automated estimates and concierge answers do not replace dispatch review. Final pricing, payment, availability, and reservations require human confirmation when the trip needs operational review.

Contact

For privacy questions, contact VIP Lane at reservations@viplane.ca.